Privacy Policy
Last updated: April 20, 2026
1. Introduction
Welcome to Helf ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applications, website, and services.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Information You Provide
- Account registration data (name, email address, password)
- Profile information (fitness goals, body measurements, age)
- Payment and billing information (processed securely via third-party providers)
- Communications you send us (support requests, feedback)
Information Collected Automatically
- Device information (device type, operating system, unique device identifiers)
- Usage data (features used, session duration, interaction patterns)
- Log data (IP address, browser type, pages visited, time and date)
- Location data (only when explicitly granted permission)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Personalize your fitness experience and recommendations
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze usage patterns and trends
- Comply with legal obligations
4. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: Third-party companies that assist in operating our service (payment processors, analytics providers, hosting services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: For any other purpose with your explicit consent
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at info@helf.llc.
7. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information.
8. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Third-Party Links
Our service may contain links to third-party websites. We have no control over the content, privacy policies, or practices of any third-party sites and assume no responsibility for them.
10. Analytics
We use Google Analytics to monitor and analyze the use of our service. Google Analytics collects information such as how often users visit this site, what pages they visit, and what other sites they used prior to coming to this site. You can opt out of Google Analytics by visiting the Google Analytics opt-out page.
11. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@helf.llc
Address: 16192 Coastal Highway, Lewes, DE 19958, USA